# Floe AI

> One AI across your entire customer lifecycle. Floe demos prospects, onboards users, resolves support, and arms your team for renewal.

## About

- [Homepage](https://dev.floe.so): Turn your customer lifecycle into a retention engine. One AI across demos, onboarding, support, and renewal.
- [How It Works](https://dev.floe.so/how-it-works): Product learning, demo agent, onboarding agent, support agent, ongoing execution, and intelligence pipeline.
- [Pre-Sales](https://dev.floe.so/pre-sales): More pipeline. Better conversion. Discovery, qualification, and personalized demos from first interest to signed contract.
- [Post-Sales](https://dev.floe.so/post-sales): Retain more. Expand faster. Four stages (onboarding, adoption, support, renewal) with one intelligence.
- [Onboarding](https://dev.floe.so/post-sales/onboarding): Higher activation. First value in minutes. SHOW and DO modes.
- [Adoption](https://dev.floe.so/post-sales/adoption): Features get used. Churn gets caught early. Proactive intervention inside the product.
- [Support](https://dev.floe.so/post-sales/support): Fewer tickets. Faster resolution. Context that compounds across interactions.
- [Renewal](https://dev.floe.so/post-sales/renewal): Higher NRR. No renewal surprises. Auto-prepared briefs, early risk signals, expansion built in.
- [Pricing](https://dev.floe.so/pricing): The 30-Day Activation Sprint. Pick one metric (activation, adoption, resolution, NRR). Zero-risk engagement.
- [About](https://dev.floe.so/about): Company mission, founding team, core values.

## Documentation

- [What is Floe](https://dev.floe.so/docs/what-is-floe): The activation gap, four lifecycle stages, how the agent works.
- [Quickstart](https://dev.floe.so/docs/quickstart): Get Floe running on your product in 15 minutes.
- [SDK Integration](https://dev.floe.so/docs/sdk): One script tag to add the AI overlay to your product.
- [Security](https://dev.floe.so/docs/security): Data handling, GDPR, SOC2-ready architecture, enterprise controls.
- [FAQ](https://dev.floe.so/docs/faq): Setup, security, pricing, integration, and technical questions.
- [Sites](https://dev.floe.so/docs/concepts/sites): What a site is and how to set one up.
- [Ingestion](https://dev.floe.so/docs/concepts/ingestion): Adding your product's content so the AI can learn it.
- [Exploration](https://dev.floe.so/docs/concepts/exploration): How Floe maps your product's UI.
- [Capabilities](https://dev.floe.so/docs/concepts/capabilities): What users can do, generated from content and screens.
- [Research](https://dev.floe.so/docs/concepts/research): How Floe builds deep product understanding.
- [Plans](https://dev.floe.so/docs/concepts/plans): Step-by-step task flows for guided execution.
- [Demo Agent](https://dev.floe.so/docs/demo-agent/overview): AI sales engineer that runs personalized demos.
- [Demo Setup](https://dev.floe.so/docs/demo-agent/setup): Configuring the demo experience.
- [Demo Customization](https://dev.floe.so/docs/demo-agent/customization): Voice personality, guardrails, discovery questions.
- [Onboarding Agent](https://dev.floe.so/docs/onboarding): In-product voice agent for user setup.
- [Support Agent](https://dev.floe.so/docs/support): Resolve by doing, not by sending articles.
- [Product Insights](https://dev.floe.so/docs/product-insights): Account health, session intelligence, engagement signals.
- [Dashboard](https://dev.floe.so/docs/dashboard/overview): Tour of every dashboard section.
- [API Execution](https://dev.floe.so/docs/dashboard/api-execution): Safety controls for direct API calls.

## Glossary (70 terms)

- [Glossary Index](https://dev.floe.so/glossary): 70 terms covering SaaS onboarding, PLG, demo automation, customer success, and AI agents.
- [Time to Value](https://dev.floe.so/glossary/time-to-value): The duration between signup and first real value.
- [Product-Led Growth](https://dev.floe.so/glossary/product-led-growth): GTM strategy where the product drives acquisition and conversion.
- [Customer Activation](https://dev.floe.so/glossary/customer-activation): The behavioral milestone that predicts retention.
- [Demo Automation](https://dev.floe.so/glossary/demo-automation): Tools that deliver product demos without human involvement.
- [Digital Adoption Platform](https://dev.floe.so/glossary/digital-adoption-platform): Software that overlays guidance on top of SaaS products.
- [Churn Rate](https://dev.floe.so/glossary/churn-rate): Percentage of customers lost over a given period.
- [AI Agent](https://dev.floe.so/glossary/ai-agent): Autonomous AI that takes actions to accomplish goals.
- [Voice AI](https://dev.floe.so/glossary/voice-ai): AI that communicates through natural speech.
- [Customer Health Score](https://dev.floe.so/glossary/customer-health-score): Composite metric for account risk and opportunity.
- [Net Revenue Retention](https://dev.floe.so/glossary/net-revenue-retention): Revenue from existing customers including expansion minus churn.

## Products

- Demo Agent: AI sales engineer. Joins video calls, navigates your real product, runs personalized demos with voice. Available 24/7.
- In-Product Agent: Voice AI overlay via one script tag. Onboards users, answers questions, executes tasks in the user's browser.

## Key Differentiators

- Real browser automation, not slides or screenshots
- Voice-first conversation
- Zero integration: demos need nothing, onboarding needs one script tag
- Full lifecycle: demo, onboard, support, execute with one agent
- Post-session intelligence: buying signals, questions asked, engagement data

## Blog

- [Why Tooltips Don't Fix Onboarding](https://dev.floe.so/blog/why-tooltips-dont-fix-onboarding): Why the SaaS industry's decade-long bet on tooltips never worked.
- [The Future of AI Automation](https://dev.floe.so/blog/the-future-of-ai-automation-how-it-s-changing-business-operations): How AI automation is transforming business operations.
- [5 Must-Have AI Tools](https://dev.floe.so/blog/5-must-have-ai-tools-to-streamline-your-business): Essential AI tool categories for modern businesses.
- [AI vs. Manual Work](https://dev.floe.so/blog/ai-vs-manual-work-which-one-saves-more-time-money): Time, cost, and scalability comparison.
- [AI Workflow Automation](https://dev.floe.so/blog/how-ai-is-transforming-workflow-automation-for-businesses): How AI is reshaping business operations.

## Contact

- Book a call: https://calendly.com/aac8584/30min
- LinkedIn: https://www.linkedin.com/company/activation-engine-for-saas
- Twitter/X: https://x.com/for_trial_users