← Post-Sales
Adoption
Features get used.
Churn gets caught early.
Floe monitors every user against their day-one goals and intervenes before it is too late.
The Problem
Most users activate once.
Then go silent.
Onboarding ends. Guidance stops. Usage flatlines. By the time it shows on your dashboard, the churn decision is already made.
| Users active 30 days post-onboarding | Less than 40% |
| Features used by average SaaS user | 20% of total |
| Churn decisions made before CS notices | 70% |
The Outcome
Proactive intervention. Inside the product.
Before the score drops.
Floe tracks each user against the goals they set on day one. When usage drops, it intervenes directly inside the product. Not an email. Not a check-in call. The right nudge, in context, at the right moment.
Features at the Right Moment
Users discover what they need.
When they need it.
Floe does not blast feature announcements. It surfaces unused features when they connect to a goal the user already stated. Relevant. Timely. Actionable.
The Numbers
Before Floe.
With Floe.
| Before Floe | With Floe | |
|---|---|---|
| Feature adoption rate | 20% | Significantly higher |
| Proactive interventions | Zero | Continuous |
| Churn caught early | Rarely | Consistently |
| CS time on reactive work | High | Dramatically reduced |