Post-Sales
Retain more. Expand faster.
With the same team.
Floe runs your post-sales lifecycle. From first login to renewal.
The Problem
Your post-sales team is doing work
that does not require humans.
44% of SaaS companies cut CSMs in 2025. The ones left are stretched across 49 accounts each. Meanwhile 70% of churn happens in the first 90 days.
The problem is not headcount. It is that your best people are buried in work AI should be doing.
Four Stages. One Intelligence.
Every stage of post-sales.
Covered.
Onboarding
First value in minutes, not days. Dramatic activation lift. Zero abandoned setups.
See how →
Adoption
Features get used. Goals get hit. Proactive intervention before churn signals appear.
See how →
Support
Answers that execute, not explain. Ticket volume drops. CSAT rises.
See how →
Renewal
Every QBR walks in with the full picture. Higher NRR. Fewer surprises. Stronger expansion.
See how →
The Compounding Advantage
One AI across all four stages.
Nothing gets lost between them.
What Floe learns in onboarding shapes adoption. What it sees in support informs renewal. Every interaction compounds.
Your team walks into every customer conversation with the full picture. Not a Slack thread with half the context.
What Stays Human
Your team owns the relationships.
Floe owns the work.
| Floe runs | Your team owns |
|---|---|
| Onboarding and setup | Renewal negotiations |
| Adoption monitoring | Executive relationships |
| Support resolution | Strategic accounts |
| Renewal intelligence prep | Pricing decisions |
| Product usage signals | Escalations needing empathy |
The Numbers
Industry average.
With Floe.
| Industry average | With Floe | |
|---|---|---|
| Trial-to-paid activation | 37% | Up to 90% |
| Churn in first 90 days | 70% | Significantly reduced |
| CS cost per account | Baseline | 40-60% lower |
| Time to first value | Days | Minutes |
Source: McKinsey NRR Advantage 2025. Bain B2B SaaS Retention Benchmarks 2025. Amplitude Product Benchmark 2025.
See what happens when
your post-sales runs itself.
Pick one metric. We prove lift in 30 days.