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Floe for HubSpot.

Floe logs qualifying demos and website conversations in HubSpot as a note on the prospect's contact, once their email is one your contact policy accepts, with what they asked, what they saw and their lead score.

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Works with: Website agent, Demo agent.

Last updated

What it does

What does Floe do in HubSpot?

01

Finds or creates the contact.

Floe finds the prospect's contact by email, or creates one with their name, company and job title.

02

Writes the conversation as a note.

A note on the contact holds the conversation's summary, the features they were shown, their questions, objections and buying signals, the qualification answers and the lead score.

03

Opens a deal, if you want one.

Turn on deals and a conversation written to HubSpot also opens a deal linked to the contact. Deals are off by default, because your scheduling tool may already create them.

04

Tells the owner.

With your AE recap email and contact sync on, the lead's owner in HubSpot gets their own copy of the recap by email, when their address is on your company's domain.

In HubSpot

What lands in HubSpot?

Qualifying demos and website conversations from prospects whose email your contact policy accepts. By default that is an email the prospect confirmed.

  • A contact, found or created by email, with name, company and job title when Floe creates it.
  • A note on the contact: the summary, features shown, questions, objections, pain points, buying signals, qualification answers and lead score.
  • Where the lead came from: the campaign, the referring site and the page they landed on.
  • A deal linked to the contact, when you turn deals on.
Setup

How do you connect HubSpot?

01

Connect.

On Site → Integrations, choose Connect on the CRM card's HubSpot row.

02

Approve in HubSpot.

Sign in to HubSpot and approve Floe's access.

03

Choose what to write.

Choose whether to write notes, deals or both, and which contacts may reach HubSpot.

Good to know

What applies.

Confirmed contacts by default.

By default a contact is written once the prospect confirms their email, for example by opening Schedule a follow-up from their recap. You can choose to write the email as stated, with a daily limit; ask us if you need more.

Custom fields, with us.

Mapping recap details to your own HubSpot properties, and setting a deal's stage or amount, is set up with us.

No duplicate notes.

Each contact is written once per conversation. A later confirmation doesn't add a second note.

You can check each write.

Every write shows in Floe's delivery log, with the reason when HubSpot refused one.

Who connects it.

Owners and admins connect HubSpot. You can grant only what your own HubSpot access allows.

FAQ

Questions. Ask Floe.

Does every visitor become a HubSpot contact?
No. Only visitors who shared an email your delivery policy accepts. By default that means an email the prospect confirmed. A lead with only a phone number never reaches HubSpot.
Will Floe overwrite our CRM data?
It never changes a contact's company or owner, and it fills the phone field only when it is empty, with a number the prospect verified with a code. Fields you ask us to map to your own properties are updated with each recap.
Does Floe create deals?
Off by default. Turn them on if your team wants a deal for every qualifying conversation; leads marked Not a fit never get one.
What about visitors who aren't a fit?
Yes. When a conversation is about something your product doesn't do, the note says Not a fit and no deal is opened, so it doesn't reach your team as buying intent.
Does deleting a lead in Floe remove it from HubSpot?
No. Removing a lead in Floe doesn't change HubSpot. Delete it in HubSpot too if you need to.

Your qualified conversations, already in HubSpot.

Talk to us about connecting HubSpot to your site's agent.

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