The website agent that answers, then shows.
Floe’s website agent answers your visitors’ questions by voice or text, from your own docs and content. When a visitor asks to see it, the same conversation opens a live demo of your real product. No form, no new tab.
The agent in the corner of this page is Floe's own website agent. Ask it anything about Floe.
- VisitorCan approvals go to different people depending on the amount?
- FloeYes. Each approval rule has its own amount range and approvers, so finance can sign off anything over a limit you set. Want me to show you?
- VisitorSure, show me.
- On screenOpens the live product beside the chat: Settings, then Approval rules
- FloeHere's the rule list. This one sends anything over $5,000 to finance. Want to see how you'd set one up?
Last updated
What does the website agent do?
Answers from your content.
Answers come from your docs, your site and the facts you add. When it doesn't know, it says so and offers to connect the visitor with your team instead of guessing.
Starts from the page they're on.
As a visitor reads, it offers questions about the section on screen, and suggests a few follow-ups after every answer. Nobody has to think of what to ask.
Speaks to who they are.
When a visitor's role or problem matches one of your buyer personas, the answer leads with the part of your product that solves it.
Shows the product when asked.
"Can you show me?" opens a live demo of your real product beside the conversation. Same agent, same conversation, no separate form.
Hands the lead to sales.
When a conversation turns up contact details or buying intent, the recap goes to the channels you connect. With your calendar connected, the visitor can book a call without leaving the page.
What else comes with it?
Type or talk.
Voice when a visitor wants to talk, text when they'd rather type. Answers arrive as readable text either way.
A video presenter.
Ask us to turn on a video presenter that waits in the corner of your page and steps forward when a visitor talks to it.
Your slides and clips.
Upload your deck and videos, and it shows the slide or clip that answers the question, such as your mobile app.
21 languages.
Turn on any of 21 languages. Visitors pick one, or switch mid-conversation, and the agent follows.
Keeps the chat across pages.
With visitor data collection on, a visitor who moves to another page or tab in the same browser keeps the same conversation.
Email, when you want it.
Turn on identity capture and choose when it asks for an email: after the first answer, after a few questions, or when they want a demo. It never holds up an answer.
What reaches your sales team?
Conversations with no contact details and no intent send nothing to sales.
- A recap by email, Slack or Microsoft Teams, whichever you connect, for each conversation that produced contact details or buying intent.
- A recap on the contact in HubSpot or Salesforce once the lead's email meets your delivery policy.
- A lead score with the reasons behind it, from what the visitor said and did.
- With visitor analytics on, the pages they read before and after the conversation, after consent where your site asks for it.
- Your Cal.com or Calendly page, opened inside the conversation when a visitor wants a call.
#inbound
Floe APP
Hot lead: Northwind Finance
Demo of Acme · 6m 12s · Today at 3:42 PM · Open in Floe
- Prospect
- Jordan Reyes
- Head of Finance Operations
- Lead score
- 84 · Hot
- jordan@northwind.example
- Confirmed contact
- Intent
- High intent — needs the team
Why this score: Company fits your ideal customer · Took a live demo
Jordan runs expense approvals for a 40-person finance team and asked how rules split by amount. Saw the approval rules live and asked to bring their controller to a call.
- Asked how pricing works for 40 approvers
- Wants to bring in their controller
- Can approvals route by amount?
- Does it sync with our ERP?
Features shown Approval rules
How do you set it up?
Add your content.
Point Floe at your website and docs. Add short facts, such as pricing, that your content doesn't cover.
Try it first.
Talk to your agent over one of your own pages in the dashboard before anything goes on your site.
Put it on your site.
Add the script tags to your site. Nudges, languages and the email ask are settings, not code.
Questions. Ask Floe.
Is this a chatbot?
What happens when it doesn't know the answer?
Do visitors have to talk to it?
Do I need the demo agent too?
Which languages does it speak?
Does it identify anonymous visitors?
The other agents.
Demo agent
Runs a live, voice-led demo on your real product for every prospect who asks, and briefs your team afterwards.
See what it does →Onboarding agent
Asks a new user what they want to get done, then does the setup with them inside your app.
See what it does →Support agent
Answers your users' how-to questions inside your app, and carries out the supported ones for them.
See what it does →Answer your next visitor before they leave.
Ask the agent on this page anything, or talk to us about putting it on your site.