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Floe for Slack.

Floe posts a recap of every qualifying demo and website conversation to the Slack channel you choose: who they are, their lead score and why, what they wanted, and a link to the full conversation.

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Works with: Website agent, Demo agent.

Last updated

What it does

What does Floe post to Slack?

01

The lead, up front.

Each recap leads with the company, or the person when there is no company, and marks the leads that scored Hot.

02

What your team needs to act.

Their role, how to reach them, the lead score and the reasons behind it, their intent and a summary of the conversation.

03

The detail, one click away.

The buying signals, questions asked and features shown, with a link that opens the whole conversation in Floe.

04

Returning leads, in context.

A lead who comes back is marked as returning, with their earlier conversations listed underneath.

In Slack

What lands in Slack?

A finished demo, or a website conversation that produced an email, a phone number or real buying intent. A page view or a generic question on its own sends nothing.

  • One recap per qualifying conversation, in the channel you choose.
  • The lead's company or name, role, contact details and how far to trust them.
  • The lead score with its reasons, their intent and a summary.
  • Buying signals, questions asked and features shown.
  • A link that opens the whole conversation in Floe.
Setup

How do you connect Slack?

01

Add to Slack.

On Site → Integrations, choose Add to Slack and approve it on Slack's screen.

02

Pick a channel.

Pick the channel. Public channels are listed straight away; invite Floe to a private one first.

03

Send a test.

Send a sample recap to check it lands where your team will see it.

Good to know

What applies.

How far to trust it.

Each recap says how far to trust the contact details: Confirmed contact, Unverified email claim or Anonymous lead.

Not a fit, marked.

A lead asking for something your product doesn't do is marked Not a fit, with no score or intent.

It tells you when it stops.

The card tells you when a channel was archived or Floe was removed, and when Slack needs you to reconnect.

Test it first.

Send a sample recap to your channel to see the format before a real lead arrives.

The pages they read.

With visitor analytics on, a recap also shows their visits and the pages they read most.

FAQ

Questions. Ask Floe.

Can Floe read our Slack?
No. Floe can post messages and see channel names. It can't read your messages or files.
Can recaps go to a private channel?
Yes. Invite the Floe app to the private channel, then pick it on the card.
Do we need a CRM as well?
No. Slack recaps work on their own.
Will we get duplicate posts?
One post per qualifying conversation. When the same lead comes back, the new post is marked as returning.
Does it work with Slack Enterprise Grid?
Install Floe into a single workspace. An organization-wide install on Slack Enterprise Grid isn't supported.

Your next lead, in the channel your team reads.

Talk to us about your setup.

Talk to us