What happens to an AI demo agent when your product changes?
Short answer: It depends on what the agent shows. Captured tours and videos keep showing the old screens until someone re-records them, and a sandbox needs its copy and data updated. An agent on your real product shows the new screens straight away, but what it knows about your flows and docs has to catch up. In Floe, a scheduled update keeps the demo guides current with your product for every customer, and your docs are read when you run your sources again.
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Three kinds of change
A redesign or a moved menu. The screens change. A recorded tour or video now shows an interface that no longer exists.
A new feature. Nothing breaks, but the agent cannot show or explain something it has never seen or read about.
A price, plan or policy change. The screens may not change at all, yet an agent answering from old content gives the old answer.
What each kind of agent needs
Captured tours and videos are re-recorded. Interactive demo tools offer a recapture step for this, and an agent built on those tours shows whatever was last captured. Interactive demo vs. AI demo agent compares the two in more depth.
Sandboxes and clones need their copy of the product and its data updated with each release.
Agents on your real product show the new screens straight away, because they run the product you ship. What they know about your flows and your docs still has to catch up. How AI demo agents stay accurate covers what vendors say they do about it.
What to check after you ship
Open the changed flow. Ask the agent to show it, the way a prospect would, and check that it ends where it should.
Ask about the change. A question your new docs answer shows whether the agent has read them.
Read the next conversations. Transcripts show what prospects asked about the release and whether the agent kept up.
Floe runs in your real product, so prospects see the screens you ship. A scheduled update keeps the demo agent's guides current with your product, nightly or weekly. It is on for every customer, so there are no tours to re-record or demo scripts to rewrite when screens change.
Changes to your docs, help center or changelog are read when you run your sources again, or by Automatic refresh, which you turn on and set to daily, weekly or monthly. A page that is gone stops being used for answers. After a significant change to your docs, tell us and we refresh the demo context.
You can correct it yourself as well. Edit or hide a feature, workflow or FAQ Floe learned, edit what the agent says about a feature, and put facts your docs leave out, such as pricing, in a Reference Guide.
Related questions
Do I have to re-record demos when the UI changes?
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Does Floe keep up when we ship?
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