Alternatives

Qualified (Piper) Alternatives After the Salesforce Acquisition

What the Salesforce deal means for Piper, and nine alternatives grouped by what the visitor gets: a product demo or a chat. Every fact comes from the vendor’s own site.

Checked 26–27 September 2026 · Written by Floe, one of the tools listed

Salesforce completed its acquisition of Qualified on 1 April 2026, and Piper is still sold under the Qualified name. Piper qualifies visitors and books meetings, and shows slides rather than the product. Alternatives that show the product run it live (Floe, Karumi, Naoma), in a sandbox (Docket) or from captured demos (Storylane RepX, 1mind); AI chat alternatives include Warmly, HubSpot Customer Agent and Fin, which Salesforce has also agreed to buy. Every entry is checked against the vendor’s own site.

How this list was made. Floe wrote this page and is listed first because it is ours; the rest are alphabetical within each group. Each entry quotes the vendor and links to where it said so. Where a vendor’s site does not say something, the entry says so instead of guessing. Vendors: if anything here is out of date, email hello@floe.so and we will correct it.

What happened to Qualified

Salesforce announced an agreement to acquire Qualified on 17 December 2025 and completed it on 1 April 2026 (Salesforce). Its next quarterly filing values the deal at $1.2 billion (Salesforce 10-Q). Salesforce said the deal will accelerate its Agentforce Sales and Agentforce Marketing products.

Piper is still sold as Piper. qualified.com still sells “Piper the AI SDR Agent”, with pricing on request. Salesforce markets Piper by name for inbound website visitors and keeps its own Agentforce agent, since renamed Agentforce Engagement, for outbound email (Salesforce). Articles saying Agentforce has replaced Qualified are ahead of the facts.

Why teams look at alternatives. Qualified publishes no pricing, and its direction now follows Salesforce’s. Piper talks with visitors and books meetings, but shows slides and content rather than the product. And Fin, a common suggestion, is itself being bought by Salesforce.

Where Floe fits, and where it does not. Floe is an AI demo agent: it runs a live, voice-led demo in your real product, qualifies the visitor and books the meeting. It does not identify anonymous visitors, and your reps cannot join the conversation live. If those are what you use Qualified for, keep a chat tool and consider Floe on the demo call-to-action.

Operate your real product

The vendor says its agent navigates your actual product while the prospect watches. Ask each one which account it logs into and what it does at an MFA prompt.

Floe

Voice-led AI demo agent for B2B SaaS that keeps up with your product: it re-crawls it nightly or weekly and keeps its demo guides current, so there are no demo scripts or captured tours to rebuild. English and Hindi.

What the prospect sees: Your real product, driven in a real browser with a demo account and shown to the prospect live.
How it talks: Voice-led demo; the website agent takes text or voice; optional video avatar
Qualifying and booking: Asks up to eight of your qualification questions; summary to Slack, Microsoft Teams or email (HubSpot and Salesforce enabled on request); booking through your Cal.com or Calendly
Published pricing: Not published; tailored to demo volume
Setup: Two script tags and a demo account, then about 48 hours with the Floe team

“The agent controls a real browser running your actual product.” Source

Karumi

AI agent that runs your product live for sales, onboarding, support and enablement. It says it keeps learning your product and picks up UI changes automatically. Its pricing page was removed on or before 27 September 2026.

What the prospect sees: Your real product, screen-shared from a demo-environment login.
How it talks: Video call with screen share; the visitor can speak or type
Qualifying and booking: Routes to a meeting, a subscription or a disqualification; Salesforce, HubSpot and other CRMs
Published pricing: Not published
Setup: The site says live in two weeks

“It runs your real product live, end to end” Source

Naoma

AI sales agent that runs product demos around the clock, in 33 languages.

What the prospect sees: Your product in a real browser, logged into a sandbox or demo account you provide.
How it talks: Voice with an avatar (stylized, photo-based or a custom mascot)
Qualifying and booking: Routes to a meeting, CRM or checkout; HubSpot, Salesforce, Pipedrive, Slack
Published pricing: $249/mo billed annually (Starter, slide-based demos); live product walkthrough from $750/mo (Growth); $2,083/mo (Scale); Enterprise custom
Setup: Set up with Naoma’s team

“Runs a live demo in a real browser, clicking through workflows and answering questions.” Source

Real product with prepared data, or a sandbox

Your real product, but with demo data prepared or injected by the vendor, or a sandbox copy of it.

Docket

Inbound demand agent that talks with visitors, qualifies them and books meetings.

What the prospect sees: With Showroom, a live sandbox of your product narrated by voice; otherwise slides and demos.
How it talks: Voice or text; video avatar on the Scale plan
Qualifying and booking: Qualifies, books and routes; Salesforce, HubSpot
Published pricing: From $3,000/mo billed annually (Growth); Scale from $4,000/mo; Enterprise custom
Setup: 7 to 14 days with Docket’s team

“runs live inside an actual sandbox of your product” Source

Captured demos, slides and video calls

The agent talks with the prospect and shows interactive demos built from captures, slides or a screen share. The product itself is not operated live on the website.

1mind

Platform of AI sales agents it calls Superhumans.

What the prospect sees: Interactive product demos inside the conversation. On live sales calls it can also drive the product.
How it talks: Voice with a realistic, soundwave or fictional persona; also joins Zoom, Teams and Meet calls
Qualifying and booking: Qualifies and books; Salesforce, HubSpot, Dynamics, Pipedrive
Published pricing: Not published

“Runs interactive product demos inside the conversation.” Source

Storylane RepX

Storylane’s AI SDR for inbound website traffic.

What the prospect sees: Storylane interactive demos (built from screenshots, video or HTML capture), plus PDFs, videos and links.
How it talks: Text, voice and video avatar
Qualifying and booking: Qualifies and books meetings; HubSpot, Salesforce, Slack
Published pricing: From $2,000/mo (up to 20k monthly visitors); $3,000/mo adds a video avatar; 30-day trial

“pulls up relevant interactive demos based on what the buyer cares about” Source

Chat and AI SDR agents (no product demo)

Chat, routing and AI SDR agents. They talk with the visitor, qualify and book a meeting, but do not show your product: at most slides or content in the conversation.

Fin for Sales

Fin’s AI agent for inbound sales conversations. Intercom renamed itself Fin on 12 May 2026, and Salesforce agreed on 15 June 2026 to buy it.

What the prospect sees: Answers in chat. It does not show the product.
How it talks: Website chat and email
Qualifying and booking: Qualifies on your criteria and routes to a meeting (Calendly or Chili Piper), a trial or sales
Published pricing: $9.99 per qualification, $0.99 per other outcome; 50 outcomes a month minimum

“Qualifications are $9.99 each.” Source

HubSpot Customer Agent

HubSpot’s AI agent for website visitors, part of Breeze.

What the prospect sees: Answers in chat. It does not show the product.
How it talks: Website chat, email, WhatsApp and Facebook Messenger; voice in beta
Qualifying and booking: Scores visitors as qualified, partly qualified or not, and books through HubSpot meeting links
Published pricing: 50 HubSpot credits ($0.50) per resolved conversation; lead qualification on Professional and Enterprise plans

“AI engages inbound visitors the moment they arrive, qualifies them on your criteria” Source

Warmly

Website visitor identification with AI and live chat for inbound.

What the prospect sees: Chat, and AI-generated slides (a “mini-demo”) on the top plan. A video chat agent is a separate add-on.
How it talks: AI chat and live chat on your website; email follow-up
Qualifying and booking: Qualifies, routes and syncs to your CRM
Published pricing: From $10,000/yr visitor identification (no chat), $20,000/yr Inbound Chat, $30,000/yr AI Inbound Autopilot
Setup: The vendor says live in days

“Four products. One AI worker per workflow.” Source

All nine at a glance

What the visitor gets, how the tool talks, and whether the price is public.

Agent	What the prospect sees	How it talks	Published pricing
Floe	Your real product, driven in a real browser with a demo account and shown to the prospect live.	Voice-led demo; the website agent takes text or voice; optional video avatar	Not published; tailored to demo volume
Karumi	Your real product, screen-shared from a demo-environment login.	Video call with screen share; the visitor can speak or type	Not published
Naoma	Your product in a real browser, logged into a sandbox or demo account you provide.	Voice with an avatar (stylized, photo-based or a custom mascot)	$249/mo billed annually (Starter, slide-based demos); live product walkthrough from $750/mo (Growth); $2,083/mo (Scale); Enterprise custom
Docket	With Showroom, a live sandbox of your product narrated by voice; otherwise slides and demos.	Voice or text; video avatar on the Scale plan	From $3,000/mo billed annually (Growth); Scale from $4,000/mo; Enterprise custom
1mind	Interactive product demos inside the conversation. On live sales calls it can also drive the product.	Voice with a realistic, soundwave or fictional persona; also joins Zoom, Teams and Meet calls	Not published
Storylane RepX	Storylane interactive demos (built from screenshots, video or HTML capture), plus PDFs, videos and links.	Text, voice and video avatar	From $2,000/mo (up to 20k monthly visitors); $3,000/mo adds a video avatar; 30-day trial
Fin for Sales	Answers in chat. It does not show the product.	Website chat and email	$9.99 per qualification, $0.99 per other outcome; 50 outcomes a month minimum
HubSpot Customer Agent	Answers in chat. It does not show the product.	Website chat, email, WhatsApp and Facebook Messenger; voice in beta	50 HubSpot credits ($0.50) per resolved conversation; lead qualification on Professional and Enterprise plans
Warmly	Chat, and AI-generated slides (a “mini-demo”) on the top plan. A video chat agent is a separate add-on.	AI chat and live chat on your website; email follow-up	From $10,000/yr visitor identification (no chat), $20,000/yr Inbound Chat, $30,000/yr AI Inbound Autopilot

Products in this category change monthly, so confirm anything important with the vendor.

How to choose a Qualified alternative

Should the visitor see the product? Piper shows slides and content in the conversation. If your buyers ask to see the product before they talk to sales, compare the agents that operate your real product or a sandbox of it.

Which CRM do you run? Salesforce markets Piper alongside Marketing Cloud and Sales Cloud. If you run HubSpot, HubSpot Customer Agent works inside it; most of the other tools here write to either CRM.

Do your reps need to join the conversation? Qualified lets a rep join a live chat or video with a high-value visitor. Warmly offers live chat too. AI demo agents such as Floe have no inbox for your team.

What does it need from you? Agents that operate the real product need a demo account they can log into, and most cannot get past an MFA prompt. Captured demos need someone to build and refresh them.

How is it priced? Per year (Warmly), per outcome (Fin, HubSpot), per month by visitors (Docket, Storylane RepX), or by demo volume (Floe, Naoma). Work out the cost for your traffic, not the entry plan.

Frequently Asked Questions

Did Salesforce buy Qualified?

Yes. Salesforce announced the deal on 17 December 2025 and completed it on 1 April 2026. Salesforce's quarterly filing puts the acquisition-date fair value at $1.2 billion.

Is Qualified's Piper being replaced by Agentforce?

Not so far. Qualified still sells Piper under its own name, and Salesforce's own demand-generation page offers Piper for inbound website visitors and its Agentforce agent, now called Agentforce Engagement, for outbound email.

Does Piper show the product?

Piper shows slides and content in the conversation, not the product; Qualified's own example has Piper pulling up a short slide presentation. Floe, Karumi and Naoma (from its Growth plan) operate your real product in a browser, Docket's Showroom runs a sandbox of it, and Storylane RepX shows interactive demos captured from it.

Is Fin a way to leave Salesforce's stack?

Not for long, perhaps. Intercom renamed itself Fin in May 2026, and in June 2026 Salesforce agreed to buy Fin for about $3.6 billion. The deal had not closed when this page was checked.

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